AudioCodes Voice Podcast Media

The Business Case of Better Customer Contact. People Work Technology Podcast

Jasper Filon and Joost van Wijk from AudioCodes stress the importance of combining voice communication with Microsoft Teams for better customer interactions, focusing on their successful project with Vanderlande in Veghel. They highlight how AudioCodes' Voca Conversational Interaction Center, a certified and award-winning Microsoft Teams contact center solution, has improved service desk reliability, call flow management, and ensured 24/7 customer access.

Language: Dutch

Learn more about Voca Conversational Interaction Center

Getting to know AudioCodes Live for Microsoft Teams

UC Today's Rob Scott hosts Jay Wyatt, EMEA UC Solution Consultant at AudioCodes. 

In this session we discuss the following:

• What is AudioCodes Live for Microsoft Teams and who’s it for?
• How does it work? What are the options?
• We talk through implementation and I ask do I need an AudioCodes partner?

AudioCodes defines options to make Microsoft Teams an effective phone system and collaboration platform

AudioCodes offers a roadmap to Microsoft Teams for operations of most sizes and industries. Scott Middlebrooks, Sales Solutions Architect for AudioCodes discusses what Teams looks like “out of the box” and then outlines options that people have. 

AudioCodes Broad Portfolio of Voice Products and Solutions for Microsoft Teams Unified Communications

AudioCodes is a key player in the Microsoft UC environment,  Listen now to John Stewart-Murray, pre-sales consultant from AudioCodes UK and dive into one of the broadest product and solution portfolios in the Microsoft UC world. 
Learn more at:https://www.audiocodes.com/solutions-products/products/products-for-microsoft-365

AudioCodes AI Voca is designed to be easy, packed with features

AudioCodes has come up with an AI product that delivers on the promise of AI: freeing labor from simpler tasks to be available for higher, more complex work. Listen now to our podcast and learn how VocaONE and VocaNOM can benefit your organization.

Gidi Aldersberg, Marketing and Business Development Manager, AudioCodes

AudioCodes Voice.AI Gateway Creates Voice Enabled Opportunities in AI Universe

Imagine a public transit system that speaks to you personally about which bus to board and when. Imagine a rail system that told you which platform to use, or a retailer that could give you a personal tour of a product. Chat bots, cognitive voice, AI and AudioCodes voice.AI gateway makes all of these possible.

Eric Bauer, VP Marketing and Business Development, North America AudioCodes

AudioCodes Mediant Cloud Edition (CE) SBC, Allows You to “Spin up and Down” as Needed

AudioCodes Mediant Cloud Edition really takes it to the next level, and it build it natively into these cloud fabrics, allowing us to take a micro services approach. Instead of spinning up a whole new SBC because of capacity demands, you can spin up what aspect you need…

Eric Bauer, VP Marketing and Business Development, North America AudioCodes

AudioCodes Unveils SDVN Software-Defined Voice Networking

AudioCodes Software-Defined Voice Network (SDvN) is an open solution designed to help large enterprises undergoing the digital transformation process to simplify the operations of their voice networks and increase call routing efficiency.

Eric Bauer, VP Marketing and Business Development, North America, AudioCodes

Microsoft Teams and Direct Routing – What is it and What Does it Mean

A look at Microsoft Teams and the options available in terms of Calling Plans V Direct Routing – what are the benefits, why there is a choice. Also look at the different deployment options, on-premises v cloud (Microsoft Azure). 

Jason Wyatt, Technical Marketing Manager, AudioCodes